How’s the Culture in Your Kingdom? - Dan Cockerell

customer service disney Jun 10, 2020

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Dan Cockerell spent 26 years with the Walt Disney Company, starting as a parking attendant and through 19 jobs, becoming the Vice President of the Magic Kingdom in Orlando, Florida. After raising 3 great kids, they have started their own consulting and speaking company.

In this episode, Dan and Mark talk about the Disney Way, the power of role modeling, getting into the trenches, Disney's 4 quality standards, and more!

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