How to be Awesome at Customer Service to Grow Your Business - Lee Cockerell

podcast Dec 03, 2019

Lee retired as the Executive Vice President of the Walt Disney World Resort, a position he held for 10 years. Before joining Disney in 1990 Lee held executive positions for 8 years with Hilton Hotels and 17 years with Marriott International.

On this episode, we talk about the three keys Walt Disney World uses to hire, why relationships matter and the power of clarity.

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