Susan Boles is a Virtual CFO & Growth Architect for agencies & consultants at ScaleSpark. She helps them break out of growth stalls by fixing back end processes and creating systems designed to scale. She has over a decade of experience as a CFO and software consultant and she's on a mission to help founders build sustainable, profitable businesses - because growth is only hard when your business isn't built for it.
She's also the host of the Break the Ceiling podcast, the show that helps agencies & consultants bust through self-imposed growth ceilings by shirring up their operations and increasing their capacity.
In this episode, Susan and Mark talk about the remote working and the new normal and how leaders need to navigate this transition, introverts & extroverts, wake up calls, and more.