Disney Customer Service in Your Business - Vance Morris

podcast Jun 12, 2019
Mark Struczewski, Vance Morris

Vance Morris is a Walt Disney World Resort Management Alumni, having spent 10 years as a leader in the Resorts. Not only does he own a bricks-n-mortar business, but he also runs the only Disney Service & Direct Response Marketing business on the planet. Here he coaches companies to create Disney Style Service Systems and then monetize them through direct response marketing.


On this episode with Vance Morris:

  • Why you need to create a grand opening feeling every day
  • The power of the telephone for improved customer service
  • Simple things you can do that your competition is not




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